What to Bring:

  • A written prescription from a medical doctor, which must include a diagnosis and recommendation for custom foot orthoses for daily use
  • Samples of the shoes worn on a regular basis at home, during activity, and at work
  • A pair of shorts – we need to be able to see your knees
  • Any old or current orthoses

Standard Clinical Assessment:

Due to our Pedorthic Association Code of Ethics, we can only build orthotics when prescribed by a medical doctor. After you have obtained a prescription, our team will book you for an assessment appointment with one of the pedorthists. The hour-long one-on-one detailed assessment focuses on your relevant medical history and biomechanical and gait analyses. This allows your pedorthist to determine how your injury/pain is related to your lower body alignment, movement patterns, activities, and footwear. All of this is then taken into consideration when deciding upon the appropriate orthotic therapy.


During the assessment, your pedorthist may use a variety of casting techniques to obtain a three-dimensional volumetric cast of your feet. From this point, in-house fabrication of the custom orthotics begins with our technical team, with close attention and direction from your pedorthist.


We believe in educating you about your injury or condition, so that you are better able to help yourself in reducing your risk of injury in the future. This can include footwear recommendations, strengthening or stretching exercises, advice on activity modification, and referring to other health care providers who may be able to aid in your recovery.