We have a fully equipped lab on site in which all of our orthotics are manufactured. We strongly believe that this is the best procedure because it allows us to control the fabrication process. There is no chance of miscommunication between what your pedorthist wants and what the lab technicians manufacture. It also allows for faster turn-around of your orthotics (usually one week) and we can make any needed adjustments immediately while the patient is in our office.
As an athletic person, having any kind of injury is stressful and challenging both physically and mentally. Kevin Carrington put me completely at ease when fitting me for my Don Joy knee brace. When my brace came in, he took the time to explain how everything on the brace works, showed me how it should fit and ensured me that if I had any questions at all, not to hesitate contacting him or his colleagues or to even go back in for a refresher. The Ottawa Orthotic Lab is a great team of dedicated and professional people and I have already and will continue to refer others to them! Thanks again Kevin! ~ J.G.
We would like to thank Kevin Carrington at Ottawa Orthotic Lab for his professional and excellent advice during the process of evaluating and designing our orthotics. We have been wearing them for 2-weeks and our feet and legs feel much more comfortable when walking and doing physical activities. We highly recommend Ottawa Orthotic Lab. ~ N.H.
I recently had a pair of custom orthotics crafted for me. The process is enlightening, you learn about the bio mechanics of your feet and how it affects your gait and joints. They take a video that shows how you your body compensates for your lack of arches and how this causes different pressure points. They also go through what to look for in a good fitting shoe. After experiencing some lower back problems, I was forced to work in a standing position. Since I had some bad experiences in trying to purchase arch supports that fit properly, from various other different stores, I knew that a good fit was the most important requirement. Once you get your orthotics you try them out and they will adjust them onsite, then after a trial period they can further adjust them if needed according to the level of support you need. I want to thank Kevin on providing the best fitting orthotic. ~ F.
I had difficulty walking without pain and was in constant fear of falling, which I had done so many times before. After various appointments and tests, my orthopedic surgeon recommended custom orthotics prior to considering surgery on my foot as a last resort. I went to Kevin on the basis of a recommendation from a friend and from the initial assessment with Kevin I realized that I was in excellent and capable hands. At no time was I rushed and Kevin explained everything clearly as he went along. The results were immediate and within a few short days I was walking steadily and pain free. At the follow up appointment with my orthopedic surgeon about four weeks later the doctor was very impressed with the transformation the orthotics had made. I had all but given up hope and I can't begin to thank Kevin enough for what he has done for me and giving me back quality of life. ~ J.L.
I had a pair of orthotic insoles from another supplier that had been causing me issues for a while and almost gave up on the idea of having corrective isoles and was just going to deal with the pain. I figured I would give it one more shot so chose to seek advise from The Ottawa orthotic lab. I was very impressed with the Orthotic specialist Rebecca that greated me. She was very thorough and addressed all of my needs and really educated me in what is really going on with my feet. Her proffesionalism, knowledge and passion for what she does was truly comforting and solidified in my mind that I made the right choice to move over to The Ottawa Orthotic Lab for all my happy feet needs! I strongly recomend them! ~ N.H.
I had recently taken up long distance running but my plantar fasciiitis quickly returned. I had a very old pair of orthotics I was using as my attempts over the years to replace them were not successful. My family physician recommended Rebecca at ottawa orthotic lab. Rebecca took the time to listen to my needs and did a thorough assessment. I feel confident that with my new orthotics I will be able to continue to heal from my injury and continue to work on my goal of running a half marathon. Thank you Rebecca! ~ S.C.
Great team of people who really know what they are doing. For work I teach Fitness Classes and was dealing with a lot of foot pain. These guys were able to take into account what I do for work and extra physical activity and I haven't had an issue since! Great advice from great people, I've even sent my parents here and they traveled from out of town! ~ M.W.
Last year I was training for Everest Base Camp, and I was having problems with pain in my arches fairly close to the time I was scheduled to leave for the climb. I knew about the Ottawa Orthotic Lab, and decided to go to there to see if they could provide me with a solution. I ended up seeing Rebecca, who is very personable, professional, and most importantly - able to quickly identify the problem! The Lab was able to provide me with a well made product in a short period of time. And best of all, the Orthotics she made worked and did address the pain I was experiencing! ~ E.L.
Kevin from Ottawa Orthotic lab is a fantastic guy to deal with. He goes out of his way to accommodate any needs I have and will work with me on my custom pair until I'm truly satisfied. He has a great understanding of biomechanics and he helped me realize how my gait could be corrected using the custom orthotics. I would highly recommend this place to anyone looking to continue performing at their very best. ~ M.S.
I cannot begin to thanks Ottawa orthotic lab enough. Post-surgery I was having a lot of issues and after one visit things were on their way to feeling normal again. I am a Crossfit athlete and a member of the Canadian forces and my feet are important. I can finally get back to the things I love. ~ L.B.
As a professor, I am on my feet all day. When I developed metatarsalgia, I was in constant pain, so a couple friends highly recommended this place. I am glad I listened to their recommendation because this place knows how to take care of feet! They custom make their orthotics on-site, unlike a lot of places that give you pre-made orthotics for the same price. I highly recommend going to see Rebecca - she is amazing! She listened very carefully to my concerns and took time to properly diagnose my issue. I never feel rushed when I go to see Rebecca for an adjustment - she is always very patient and you can tell she takes pride in making sure that the orthotics are working properly and that your feet are feeling 100%. I drive all the way from Barrhaven to go here, but I would drive from Kanata or Orleans if I had to - they are THAT good! ~ W.H.
It came on gradually. I had chalked it up to just "sore feet" from too much hiking. After some rest I would get relief in the balls of my feet, but then some mornings I would wake up and could barely make it to the washroom. The pain wasn't going away no matter which shoes I was wearing. The pain wasn't only affecting my morning walks, but also my fitness regiment. It was becoming harder to do the things I enjoyed. I had an initial visit with Rebecca, who analyzed my feet, my lifestyle, my current footwear, and did a gait analysis. She had a plan with a number of recommendations including stretching, mobility, upgrading poor footwear choices and finally (and most instrumental) manufacturing custom orthotics. To say the difference was significant was an understatement. My feet now feel better than they ever have. ~ T.H.
I've visited a few orthotic places in the National Capital Region but I must say that Ottawa Orthotic Lab is the best in terms of ongoing customer support, consultations, technology, innovation, social media engagement, and overall satisfaction. I've had one employee from the Ottawa Orthotic Lab regularly following up on my progress and recovery. These are experts who really care about the health of their clients. If you want happy feet, I strongly recommend Ottawa Orthotic Lab! ~ T.G.
Matt is passionate and knowledgeable when it comes to orthotics. I am extremely satisfied with both the business and the product. ~ B.M.